Getting Started

Do I need a referral? In many cases, no referral is needed to start therapy. However, some insurance plans or funding sources require a physician’s referral. We can help you determine what’s needed.

How do I schedule an evaluation? You can call our office, submit an inquiry through our website, or email us directly. We will guide you through the intake process and help you schedule an initial evaluation.

What happens during the first appointment? Your first visit includes:

• A review of medical, developmental, and educational history

• Standardized assessments and observations

• Discussion of your goals and concerns

• A plan for therapy, if recommended

How long are sessions? We typically conduct 30 minute sessions.

How long will I/my child need therapy? This is one of the most common questions we get. The amount of therapy sessions will depend on many factors, including the severity of the problem, the prognosis, carryover of therapeutic activities in the home, attendance, motivation, and frequency of sessions. We are happy to provide a home program when you are no longer able to attend regular therapy sessions. 

Can you come to my child's school? We do provide community visits depending on the therapist's schedule and proximity to the clinic. A travel fee will be determined based on distance. Please inquire with our office about your specific needs.

Insurance & Payment

Do you accept insurance?
Yes, we accept many insurance plans (Kelsey Seybold, Blue Cross Blue Shield, United Healthcare, Oscar Insurance), Medicare, and Medicaid. Please contact us to verify your benefits before your first visit. We also offer private pay options and are a vendor for the PDSES grant https://tea.texas.gov/academics/special-student-populations/special-education/parent-directed-special-education-services-pdses.

What are your rates? Rates vary based on service type and funding source. We are happy to provide a detailed fee schedule upon request.

Do you offer payment plans? We understand therapy is an investment in your loved one’s future. Please ask us about flexible payment options if needed.

Therapy Process

How often will we need therapy? Frequency depends on the severity of needs and your goals. Most clients attend 1–2 sessions per week, with home practice to support progress.

Do parents/caregivers participate? Absolutely! Family involvement is a key part of success. We encourage you to observe, ask questions, and practice strategies at home.

How long does therapy last? Duration varies by individual. Some clients achieve their goals in a few months; others benefit from longer-term support. We will regularly review progress together.

More Questions

What if my child doesn’t want to participate? Many children need time to adjust to a new setting. Our therapists are trained to build rapport and use engaging, play-based techniques to motivate participation.

Do you offer teletherapy? Yes, we provide secure online therapy sessions when appropriate.

What other services do you offer?  We provide a variety of services including seasonal social and speech/language groups, free speech/language consultations, professional development for teachers, school-based speech therapy contracting, and Individual Educational Evaluations (IEEs). Please contact our office to learn more! 

Where are you located? 
We have 2 locations

Bellaire/Houston: 4545 Bissonnet Suite 250 Bellaire, TX 77401

Galveston: 6511 Stewart Rd Suite 2 Galveston, TX 77551 

How do I contact you? You can call us directly at (713)669-8635 or e-mail us at info@milestonesmattertx.com